Part-Time Automotive Receptionist

Part-Time Receptionist

At Byers Automotive, we strive to make every customer a customer for life. As a family owned and operated business since 1897, we know happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Byers is an Equal Opportunity Employer conducting business in a drug free work environment.

Responsibilities

Calculate the customer’s bill using the dealership’s computer system

Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket

Make change accurately and issue receipts to customers

Answer phones and direct consumer to the proper department and follow up in a timely manner

Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution

Operate switchboard telephone system

Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold

Assist the managers with various clerical duties as needed

Be friendly, professional, courteous and efficient when working with all customers and employees

Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

Experience with Microsoft Office suite is a plus

Available to work flexible hours on weeknights & weekends

Ability to communicate customers' interests needs and requests to management and sales personnel

Professional personal appearance

Clean driving record

Hours:

Monday-Friday 4:00pm-6:00pm and Saturday 9am-5pm