Client Service Associate

Job Description

Company Description

About Us

At Bela Brand Bat, we are committed to providing innovative solutions and exceptional services that drive progress and transformation across industries. Based in Columbus, OH, our team is built on the foundation of integrity, efficiency, and excellence. We foster a professional environment where dedication and detail are celebrated, and employees are encouraged to grow and thrive.Job Description

Job Description

We are seeking a motivated and detail-oriented Client Service Associate to join our team in Columbus, OH. The ideal candidate will serve as the primary point of contact for our clients, ensuring a seamless and responsive service experience. You will support account managers, maintain excellent communication with clients, and ensure all service requests and needs are handled efficiently and professionally.

Responsibilities

Serve as a liaison between the client and internal teams to ensure service expectations are met

Respond to client inquiries and resolve issues in a timely manner

Maintain and update client records and account information

Assist in preparing reports, presentations, and documentation for client meetings

Monitor and follow up on service requests and deliverables

Collaborate with cross-functional departments to support client projects

Contribute to continuous improvement of client service proceduresQualifications

Qualifications

Bachelor’s degree in Business Administration, Communications, or a related field

Minimum of 1–2 years in a client-facing or administrative support role

Strong written and verbal communication skills

Exceptional organizational and multitasking abilities

Proficient in Microsoft Office Suite and CRM systems

Professional demeanor and a problem-solving attitude

Ability to work independently and within a team

Additional Information

Benefits

Competitive salary: $55,000 – $65,000 annually

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Professional development and training opportunities

Supportive and inclusive work environment

Opportunities for career growth within a dynamic and expanding firm

Full-time