Word Processing Operator

Location: Hybrid (New York-based, per #LI-hybrid)

Shift Options:

12:00 PM – 8:00 PM

12:00 AM – 8:00 AM

Salary (NY Only):

$90,000 – $105,000 annually (non-exempt, overtime eligible)

Actual salary depends on experience, education, location, certifications, etc.

Role Overview

As a Word Processing Operator, you’ll support legal professionals by creating, revising, and troubleshooting legal and business documents using MS Office and legal-specific tools. You’ll also provide document support to users and maintain detailed records of work completed.

️ Core Responsibilities

Create and edit legal documents to firm standards using MS Office

Format complex docs: TOCs, TOAs, cross-references, and defined terms

Create presentations, financial statements, charts, and mail merges

Troubleshoot document issues, including file corruption recovery

Use tools like Change Pro, Worksite, Payne Numbering, Adobe, EDGAR

Answer calls from firm employees needing document or application support

Log and manage tickets using iSupport system

Maintain an accurate workflow diary

Provide front desk coverage when the Supervisor is unavailable

Work overtime as required to meet tight deadlines

Required Qualifications

Education: High School diploma or GED

Experience: 2–4 years in a center-based environment

Proficiency in MS Word; intermediate in Excel and PowerPoint

Strong proofreading, formatting, and quality assurance skills

Legal document knowledge (TOCs, TOAs, defined terms, mail merges, etc.)

Understanding of legal-industry software: Worksite, Payne Numbering

Strong customer service, communication, and analytical skills

Discretion with confidential legal content

Strong time management in high-pressure, deadline-driven environments

Preferred Qualifications

Experience in a large law firm

Knowledge of Adobe Acrobat and EDGAR

Technical school certification

Soft Skills Needed

Attention to detail

Problem-solving mindset

Ability to work independently and as part of a team

Effective written and verbal communication

Strong multitasking under pressure

Additional Notes

Position is non-exempt (eligible for overtime)

Adheres to strict confidentiality policies

Simpson Thacher is an equal opportunity employer

Read more on their privacy practices: STB Privacy Notice

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