Field Engineer

FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.

At FORTNA, we believe in fostering a workplace that isn't just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach.

Role Overview

As a Field Service Technician at Fortna, you will be instrumental in ensuring the optimal performance of our automated systems and equipment across various client sites in the Netherlands. Your responsibilities will encompass installation, commissioning, maintenance, troubleshooting, and providing technical support for our advanced material handling solutions.

Key Responsibilities

Installation & Commissioning: Set up and calibrate Fortna's automated systems, ensuring seamless integration and functionality at client sites.

Maintenance & Repairs: Conduct routine preventive maintenance and address any mechanical or electrical issues to minimize downtime.

Technical Support: Provide on-site and remote support to clients, ensuring prompt resolution of technical challenges.

Documentation: Maintain accurate records of service activities, including maintenance logs, repair reports, and client communications.

Client Training: Educate clients on system operations, maintenance procedures, and safety protocols to ensure optimal usage.

Collaboration: Work closely with engineering and support teams to relay client feedback and contribute to continuous improvement initiatives.

Required Qualifications

Education: MBO level 4 or higher in Mechatronics, Electrical Engineering, or a related field.

Experience: Minimum of 3 years in field service, preferably within warehouse automation, conveyor systems, or robotics.

Technical Skills: Proficient in reading mechanical and electrical schematics; adept at using diagnostic tools and software.

Language Proficiency: Fluent in English; proficiency in Dutch is highly advantageous.

Mobility: Valid driver's license and willingness to travel extensively within the Netherlands.

Preferred Qualifications

Certifications: safety certifications (e.g., VCA).

Software Knowledge: Familiarity with industrial control systems and software applications like MS Office and PLC's.

Soft Skills: Strong problem-solving abilities, excellent communication skills, and a proactive approach to challenges.

What Fortna Offers

Professional Development: Access to training programs, mentorship, and opportunities for career advancement.

Work Environment: A collaborative and inclusive culture that values innovation and continuous improvement.

Compensation: Competitive salary packages with benefits aligned to Dutch labor standards.

Tools & Equipment: Provision of high-quality tools, workwear, and a fully equipped mobile workshop.

Join the Movement

At Fortna, we are more than just a company; we are a movement dedicated to redefining success in the supply chain industry. If you are passionate about technology, thrive in dynamic environments, and are eager to make a tangible impact, we invite you to be part of our journey.

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