Service Engineer

Field Service Technician

Location: Ann Arbor, MI, 48108

UTEC is looking for a skilled Service Technician to join our team.

The Service Technician will be responsible for inspecting, maintaining and repairing various types of equipment.

Service Technician responsibilities include troubleshooting issues, maintaining records of service, scheduling regular maintenance, and providing excellent customer service.

Our ideal candidate is a problem-solver who has in-depth knowledge of mechanical systems and basic electrical principles.

Ultimately, the role of the Service Technician is to ensure that all equipment is running smoothly and to respond quickly to any malfunctions.

In the realm of IT, a service technician might be in charge of troubleshooting and repairing hardware and software issues, performing system updates, and helping employees or customers understand how to use certain technologies.

Qualifications

Proven experience as a Service Technician

In-depth knowledge of mechanical systems and basic electrical principles

Excellent problem-solving skills

Ability to work well under pressure and handle emergencies

Good physical condition and strength

Valid driver’s license

Knowledge with computers and network technology or relevant field is preferred

Ability to work independently and also as part of a team

Customer service skills for providing a positive experience, understanding the needs of the client, and ensuring customer satisfaction

Additional Information

Job Title: Service Technician

Work Environment: This is a field role with frequent travel to various locations for service appointments. Some in-office work may be required for meetings and training.

Reporting Structure: Reports to the Service Manager.

Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.

Pay Range: $35,000 minimum to $55,000 maximum

Employment Type: Full-time

Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [].

Benefits

401(k)

Health insurance

Dental insurance

Retirement plan

Paid time off

Professional development opportunities