Customer Support Specialist

Job Summary

We're seeking a highly skilled and empathetic Customer Support Specialist to join our team. The successful candidate will provide exceptional support to our customers, resolving their queries and concerns in a timely and professional manner.

Responsibilities

1. Respond to customer inquiries via phone, email, or chat

2. Resolve customer complaints and concerns

3. Provide product or service information

4. Document customer interactions

5. Collaborate with internal teams to resolve issues

Requirements

1. Excellent communication and interpersonal skills

2. Strong problem-solving and analytical skills

3. Ability to work in a fast-paced environment

4. Previous customer support experience preferred