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Advanced Specialist, IT Relationship Management

Company:
Celanese
Location:
Tlalpan, 14470, Mexico
Posted:
October 31, 2025
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Description:

Business Relationship manager – SAP OTC

We are looking for senior IT SAP OTC Functional team member (5-10 years’ experience). You’ll work closely with our business users and subject matter experts in the business, along with other SAP Functional IT Business Relationship Managers. Celanese in a highly collaborative, fast moving environment where iteration speed and execution matter. The ideal candidate is eager to learn and is passionate about building scalable and efficient applications and work independently. They will act as a liaison between technical team, Business users, Vendors and other IT Functional team members.

Responsibilities

Responsibility

Facilitates the implementation and support of IT solutions to enhance Celanese business functionality and overall performance, while maintaining a high degree of customer satisfaction

Design, configuration and testing in various SAP Modules with Focus on OTC, Logistics area

Design, configuration and testing of interfaces to 3rd party systems/Hubs (EDI, IDoc, etc.)

Code reviews of solutions/enhancements with SAP ABAP developers

Analyze the current business processes and scenarios of Celanese and recommend/develop solutions to meet the required need

Responsible primarily for successful implementation of SAP, providing functional expertise, guidance, presentation and instruction on SAP products to customers

Transfer of (local/regional) customer requirements to globally aligned and sustainable IT solutions

Carry out complex or novel assignments requiring the development of new or improved procedures

Develop and evaluate plans and criteria to be carried out by others; provides direction and leadership to prioritize IT projects for CX/Supply Chain

Considers and seeks detailed knowledge of industry best practices

Manage or participate in new IT implementations (for example M&As, divestures, new SAP modules or new systems)

Acts as liaison with customers/stakeholders for troubleshooting: investigate, analyze, solve and test problems/tickets and map Celanese business requirements, processes and objectives; develop necessary product modifications to satisfy needs

Always assures quality solutions considering integration aspects into other functions like finance, manufacturing, purchasing etc. and intensive plans for positive, negative and regression testing

Maintain a thorough knowledge of the organization and adheres to all organizational standards (Safety, Security, PMO, operational guidelines, Culture)

Qualifications

Qualification

BS or BBA in Information Technology, Business or related field

SAP configuration experience

Required:

10 years + professional experience with a 5-7 years minimum of SAP configuration experience

Order Management: Sales Orders, Pricing, Outputs, ATP, Allocation, Listing/Exclusion, Blocks, user exits, liner booking, EDI interfaces (Idocs, Bots,…), master data (material, customer, CMIR…), Fiori, Reporting/Analytics

Logistics: STO, logistics, deliveries, shipments, shipment cost documents, picking, packing, handling units, batch management, batch search strategies, outputs, copy control, WM, inventory management, scanning, EDI / Idoc for warehouse connection, Transportation Management

Billing, Pricing, Settlement Management: Billing functions, Credit / Debit, e-invoicing, country specific requirements for BR, IN, MX, outputs, copy control, tax determination, pricing, S4 settlement management functionality, interface to FI, account determination.

Able to collaborate with stakeholders/internal customers as well as external parties

Excellent communication skills, written and verbal

Must be able to work independently as well as a team player and can manage own workload

Able to Multi-task and work under tight deadlines

Must be able to work independently with little to no supervision

Desired :

Experience and knowledge of key integration points between SAP modules

Ability to read code (and debug; nice to have)

Business knowledge and process design skills

Ability to analyze problems and provide clear recommendations

Strong organizational skills

Good interpersonal skills

Basic knowledge in WM, GTS, TMS

Must be an effective problem solver

Must be willing to travel

Regular Full-Time

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