Business Process Manager

Steel Point Solutions is an amazing SBA Certified (8a), HUBZone, Small Disadvantaged Business (SDB) and a Woman Owned Small Business (WOSB) company. Established in 2013 with a vision of offering world class, integrated business solutions for all levels of Government and commercial enterprises. We are represented by a team of talented and qualified professionals who know how essential efficient, cost-effective integrated solutions are to your organization's success. Leveraging these resources, we strive daily to lead the industry in program management and service delivery.

Job Summary

The Business Process Manager is responsible for assisting the Government with managing a repository of robotic process automation proposals and developing a priority order for the requirements. Serves as a business consultant to help the Government with overseeing end-to-end development of automations and substantive changes or enhancements to previously developed robotic tools.

Job Responsibilities

Comprehend and document current workflow process in detail with ability to assess critical business process framework

Facilitate group work sessions that involve eliciting requirements and liaising with users

Review and prioritize current and future state process requirements

Research and study to find ways to improve business process flows

Ability to multi-task and solve problems across multiple projects

Ability to screen and structure a large amount of data within process framework

Collect and analyze information to identify causes of problems

Analyze the work process flow to identify gaps and issues requiring resolution

Recommend work procedures that improve organization's goals and objectives

Lead and implement cross functional teams with improvement initiatives

Track work process flow in monitoring its effectiveness and report significant deviations from project plan's quality objectives

Collaborate with peers in sharing tasks and addressing design and implementation issues as they evolve

Interface with Government users in managing and operating business processes

Develop performance metrics for process measurement and track work process flow

Deliver measurable results by deploying process improvements or utilizing lean six sigma principles to solving problems, thereby maximizing efficiency and minimizing waste

Evaluate workflows and suggest improvements to increase productivity

Ability to identify key indicators for future requirement opportunities Required Qualifications

Bachelor's degree in Business Administration, Data Analytics or a relevant field of study is required

10+ years of program management experience

8+ years of process improvement experience

Experience in one of the following areas is required: budgeting, finance, statistics, risk management, process reengineering, internal controls, performance measurement, program/project management, or acquisition.

PMI PMP, Agile Certified, or Six Sigma Certification required

Candidates from Historically Underutilized Business Zones (HUBZone) are strongly encouraged to apply. To determine whether you reside in a HUBZone, visit:

Steel Point offers a comprehensive benefits package for eligible full-time positions, including medical, dental, vision, life insurance, short- and long-term disability, 401K with company match, critical care voluntary insurance, flexible paid time off, paid holidays and opportunities for professional development reimbursement. Join us to enjoy competitive compensation and a full range of benefits designed to support your well-being and work-life balance.

The salary range represents a general guideline; however, Steel Point Solutions considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Salary Range

$158,000-$193,000 USD