The Platform Engineer role is responsible for configuration, installations, and upgrades to troubleshoot and maintain the hardware and software within the current technology environment. The role involves troubleshooting basic issues and providing support to develop appropriate solutions to maintain the integrity of the platform, including hardware and software infrastructure that are critical to the company's user populace and application environments. They work closely with other IT professionals such as Application, Architect, and Database Engineers to ensure that all components of the platform are working effectively. The Platform Engineer uses strong knowledge of both traditional and modern platforms to assist in the smooth functioning of the company's infrastructure, including both cloud and on-premises systems, in support of DevOps efforts and general business and IT objectives.
Build hardware configurations, software installations, network requirements and upgrades in alignment with business needs and the defined organizational standards
Assist in troubleshooting issues by following user guides or manuals to improve platforms in alignment with application goals
Provide support in configuring and integrating DevOps tools (such as API Gateway, Teraform) with other services such as authentication, caching, and logging to support processes as per organizational needs
Work closely with DevOps engineering and production team to conduct testing on new features and services, and support production launches
Refine and review templates and scripts to assist in implementing and maintaining automated fulfillment mechanisms to optimize delivery of key platform services
Create prioritized team task lists and identify dependencies on other teams that work with a platform to ensure smooth operations
Identify security threats and suggest remedial measures to comply with a strict security compliance
Review and refine draft security and resiliency policies, standards, and procedures that forms the basis of protecting the infrastructure and ensuring compliance with regulations
Provide support in producing high-level design documentation by taking responsibility for specific sections and ensuring their accuracy
Compile data and preliminary research regarding user requests for new/modified systems or problem resolution
Coordinate platform changes and customizations with vendors, ensuring clear communication of requirements
This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H-1B visa.
This position is eligible to work in the office three days a week and has the option to work remotely two days a week.
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The
Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.
Education
Required
Bachelor's Degree in Computer Science, or in lieu of a degree, at least 3 years of experience in the role of Platform Engineer or related position
Skills and Experience
Required
2-4 years of experience in Linux platform engineering and infrastructure components
Experience in automated interaction with physical infrastructure
Moderate understanding of managing and maintaining cloud-based environments such as AWS, GCP, or Azure
Familiarity with monitoring and log management tools such as Nagios, Splunk, and ELK
Moderate understanding of developing and implementing backup and disaster recovery strategies
Strong scripting experience in languages such as Python and Bash
Experience with Infrastructure as Code (IaC) and configuration management tools such as Ansible, Chef, and Terraform
Preferred
Puppet
Github
Foreman
Technical Skills
Python proficiency
Ansible
Cloud Technologies & Platforms
Continuous Integration and Continuous Deployment (CI/CD)
DevOps Methodology
Software Packaging and Deployment Procedures
Strong linux background including, Red Hat, Oracle, Ubuntu
Network Operations, Configuration, & Services
Containerization
Monitoring and Logging
Integration Technology