BPO Admin Ops. Analyst

Req ID: 308004

We are currently seeking a BPO Admin Ops. Analyst to join our team in Canton, Massachusetts (US-MA), United States (US).

Onsite Mailroom Openings:

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

Pay for this role is $22.50

Qualifications :

Ability to lift 20lbs

Must be willing to learn new equipment and tools

High School or GED Graduate

Position is an onsite, in office role

Flexibility to adjust work schedules, based on business need.

Strong organization and time management skills

Experience using a computer with Microsoft Windows PC applications

Responsibilities :

Open daily mail upon receipt

Sort mail by claim type

Batch mail per client specifications for scanning

Attach cover sheets to sorted and batched mail for scanning

QC batches for accuracy before and after scanning

QC documents and work items following policies and procedures

Create letters and support mailing activities for specific documents

Scan documents using scanning software and scanners

Support recording, reporting and reconciliation of inventory

Research and resolve work items in various systems

Required shift within the range could include: First Shift: 8AM to 4:30PM, subject to change based on business requirements, Additionally, Overtime may be required based on business requirements.

New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process

Must Pass Drug screen

Must Pass a background check with Education check and employment verification check.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (

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