Service Advisor

Toyota Carlsbad Service Department, the largest Toyota Service Department in the country, is looking for experienced Service Advisors! Join our culture of excellence - apply today!

We offer PLENTY of opportunities to grow your wage as we have an extremely busy Service Department (over 300 cars come in for service EVERYDAY!

We Offer:

Excellent Culture

Excellent Pay Plan!

Advancement opportunities

4/10 Work Schedule

Medical, Dental, and Vision Plan

Company-paid Life Insurance

401(k) savings plan and matching program

Paid Vacation

Tuition Reimbursement

Responsibilities:

Greet customers promptly in a friendly manner

Obtain customer and vehicle information

Provide excellent customer service to all customers

Clearly report all vehicle symptoms as described by the customer

Establish follow-up time

Monitor the progress of each vehicle throughout the day, and updating customers frequently

Explain all completed work and charges to customers

Requirements:

Two years + experience as a Service Advisor.

Possesses strong customer relations skills. Proficient at identifying and relating to the customer inquiry.

Personal values to align with company values of Integrity, Teamwork, Innovation, Respect, and Excellence

A desire for a long-term career with a growing organization.

Reynolds and Reynolds experience a plus.

We are an EOE/M/F/D/V Employer and support a drug-free workplace