Datacenter Technician

Data Centre Support Technician – Weehawken, NJ

Salary: $65,000 to $75,000 per annum

Medical insurance

Pension

Overtime availability

We're looking for a detail-oriented and proactive Data Centre Support Engineer to join our operations team in Weehawken, NJ. This is a hands-on role for someone who thrives in fast-paced environments and has a passion for cabling, hardware, and infrastructure support.

Core Responsibilities

Monitor and manage support tickets, ensuring timely resolution.

Audit and document cabling setups and desktop configurations.

Plan and manage patching schedules using cable management software.

Handle disconnection, relocation, and setup of desktop hardware and peripherals.

Perform secure data wiping using software tools.

Install, patch, and test voice and data cabling (copper and fiber).

Diagnose and repair network cabling faults using modern testing tools.

Terminate copper voice/data cabling to industry standards.

Maintain accurate stock records and update inventory usage.

Conduct surveys and maintain technical documentation and schematics.

Install and support telephone handsets (analogue, digital, VoIP).

Rack, stack, and connect network/server equipment in data halls.

Replace faulty network hardware components (e.g., power supplies, fans).

Key Requirements

Proven experience in voice/data cabling and MAC (Moves, Adds, Changes) environments.

Strong understanding of modern network infrastructure (LAN/WAN).

Hands-on experience with fiber and copper cabling installation and testing.

Skilled in racking and stacking server/network equipment.

Familiar with ServiceNow or similar asset management platforms.

Proficient in server patching and the use of handheld cable testers.

Experienced with light source and power meter testing tools.