Job Description
Title: Branch Manager
Location: Portland, Oregon
We're looking for a results-driven Branch Manager to lead daily operations, drive profitability, and deliver exceptional service to customers and team members. This leadership role oversees all aspects of the branch, including sales, administration, budgeting, and warehouse operations.
The ideal candidate brings strong management experience, operational insight, and the ability to partner cross-functionally to ensure efficient, high-performing branch performance. This is a hands-on leadership role with full P&L responsibility and a focus on long-term growth in alignment with company values.
Essential Job Functions
Manage branch Profit and Loss (P&L) statement and overall operations
Maintain hands-on leadership relationship within branch
Achieve financial and non-financial goals and objectives outlined by the company
Assist in formulating and implementing the overall marketing and sales strategy for branch
Design, implement, and monitor key performance metrics toward achievement of goals and objectives
Develop annual branch budgets according to overall company strategy
Communicate and implement operational procedures designed by the company to achieve maximum operational and administrative efficiency
Participate in planning efforts directed toward long goals
Establish short term Branch objectives and coordinate efforts of Branch personnel to accomplish same
Provide sales management to branch sales personnel
Interact with other branch and departments to facilitate the effective handling of customer orders
Secure involvement of other company personnel to assist in sales
Entertains and liaises with customers either personally or by assigning to others, as needed
Work toward proactive continuous improvement of branch activities using lean tools and action plans as needed
Maintain a positive workplace culture for associates
Review employee performance by utilizing established performance management system, then assist in identifying and providing training, mentoring and growth opportunities
Ensure all safety regulatory policies and procedures are always implemented and maintained
Review associate's requests for vacation and approve shift schedule
Review and approve expense reports of subordinates
Partner with Talent Acquisition Manager to interview and select candidates for position vacancies
Performs other related duties as assigned
Requirements
Bachelor's degree preferred
A minimum of 5 years of supervisory experience in related field
Experience in sales and account management within this region
Highly developed verbal, written, and auditory communication skills
Strong negotiation and problem-solving skills
Proficient with Microsoft Office Suite
Insulation or related materials product knowledge preferred
Full-time