Senior Hospice Liaison

Hospice El Paso is the oldest (40 years) and largest non-profit hospice in the community. We were founded by El Pasoans for the sole purpose of providing specialized care, comfort and support to persons with a terminal illness, regardless of their ability to pay.

Our main focus is maximizing the remaining quality of life for the dying, while also providing support for their caregivers and loved ones. Specialized teams provide compassionate comfort and care and are comprised of physicians, registered nurses (RNs), certified nursing assistants, social workers, chaplains; plus administrative counselors and support staff.

The majority of these services are provided at home. Hospice care can also be administered in nursing, foster, and assisted living homes; along with rehabilitation centers and skilled nursing facilities.

The "Center for Compassionate Care" is the city's first stand-alone "hospice in-patient facility." We provide acute hospice care in a quiet and comfortable setting. In this home-like setting, patients receive 24-hours of specialized skilled care when pain and symptoms cannot be managed in a home environment.

Become a part of our team - we are passion-driven and caring professionals, committed to excellence. We are Hospice of El Paso!

The Senior Hospice Liaison is engaged in establishing and building relationships with professional providers in the El Paso community and is responsible for working within the healthcare community to: assure that professionals are aware of the scope of Hospice services and have an understanding of admission criteria; have knowledge of information on community resources available to non-funded patients; effectively present the Hospice program of care; and assist in assuring that open and effective communication channels exist to facilitate the provision of the best possible in-home palliative services for patients and their families.

Excellent Benefits Package:

Competitive Salary and Bonus Potential

Medical/Dental/Vision Benefits Available

Company Paid Life Insurance with Additional Voluntary Life Insurance Option

Employer Match 403(b)

Paid Holidays

Generous Vacation and Sick Leave Job Duties

The Senior Hospice Liaison develops and maintains relationships with physicians, discharge planners, case managers, social workers, and other health care professionals who utilize hospice services by regularly scheduling and conducting visits to those referral sources to assist in identifying those patients who may be appropriate for hospice services thereby increasing the number of clients served by the agency/market.

Maintain current knowledge of agency/market trends, coverage criteria, and industry changes to ensure compliance with required regulations.

Represent the agency at health fairs, other community service functions, and participates in civic and/or community committees as requested.

Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections.

Develops appropriate call plan to achieve pre-established objectives. Conducts a minimum of forty (40) sales calls and presentations each week and generates referrals by building long-term business partnerships.

Uses appropriate established techniques for sales calls including opening, probing needs, presentations, handling objectives and closing. Meets admission targets consistently on a monthly and quarterly basis.

Maintains key business accounts and builds relationships with prospective accounts by following up with individuals as appropriate.

Works with the Director of Marketing and Admissions to establish marketing techniques, strategies and actions as defined by the marketing strategic plan.

Establishes and maintains positive working relationships with current and potential referrals.

Builds and monitors community, customer, and patient perceptions of Hospice El Paso as a high-quality provider of services.

Requirements

Education and Experience

Bachelor' Degree desirable - may consider equivalent experience.

Prior experience in customer services, sales or marketing, preferably in a medical environment. Technical/Other Skills

Excellent interpersonal and communication skills.

Excellent written and oral presentation skills.

Organized and detail oriented.

Manages time effectively, meets deadlines.

Must be able to read, write, and speak English at a level that will permit the employee to accurately understand and communicate information as needed to safely and efficiently perform job duties

Persistent and goal oriented.

Personal vehicle available for transportation during work hours and personal phone.

Valid driver's license and auto insurance as required by the state of Texas.

Please only apply if you meet minimum qualifications.

We are hiring for this position immediately.

Hospice El Paso provides equal employment opportunities (EEO) to all applicants for employment in accordance with applicable federal, state and local laws, M/F/D/V; and is committed to providing a workplace free of any discrimination or harassment.