Splunk Production Support

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Key Responsibilities:

+ Should exhibit disciplined, process-driven, and results-oriented approach when providing support

+ Foundational knowledge of core ITIL processes such as the management of incidents, changes, and problems.

+ Comfortable in the Splunk environment - able to analyze logs, create/modify dashboards, and utilize reporting and alerting functionality

+ Basic understanding of Federated IAM protocols such as SAML, OAuth, OpenID Connect, and FIDO2

+ Able to understand and analyze HTTP traces/Wireshark captures

+ Database/SQL knowledge - basic understanding of how a database functions and able to craft queries to pull data

+ Working knowledge of both Unix and Windows Operating Systems

+ Ability to understand and utilize various programming or scripting languages such as shell scripting, Perl, and PowerShell

+ Practical knowledge of SSL/TLS cryptography and PKI

+ Knowledge of LDAP and Active Directory services

+ Strong knowledge and troubleshooting experiences in Windows, Linux, Oracle and MS SQL env platforms/environments.

+ Analytical skills and expertise in finding root causes and isolating complicated issues with various of tools such as Splunk.

+ Knowledge around Multi-Factor Authentication, Single-Sign On, Password Management, and Passwordless Authentication (FIDO2) solutions

+ Exposure to supporting Web Access Management solutions, such as Ping Access or CA SiteMinder

+ Experience with Apache and IIS solutions

+ Understanding of the OSI model

Basic Qualifications:

+ A minimum of 5 years of work experience

+ A minimum of 4 years of experience with Splunk

+ A minimum of 4 years of experience with Linux

+ A minimum of 2 years of experience with Oracle or MySQL

+ High School Diploma or GED

Preferred Qualifications:

+ Bachelor's Degree or Associate's Degree

+ Knowledge of the Software Development Life Cycle

+ A minimum of 2 years of Java experience

+ Familiarity and understanding of high-availability environments

+ Involved with supporting via application monitoring solutions such as AppDynamics and SiteScope

+ Security+ and CISSP certifications or similar

+ Banking experience

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (

Role Location Hourly Salary Range

California $38.50 - $48.50/HR

Colorado $38.50 - $48.50/HR

District of Columbia $38.50 - $48.50/HR

Illinois $38.50 - $48.50/HR

Minnesota $38.50 - $48.50/HR

Maryland $38.50 - $48.50/HR

New York/New Jersey $38.50 - $48.50/HR

Washington $38.50 - $48.50/HR

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We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (

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Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement ( .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at , send us an email ( or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.