Litigation Support Services Manager – for top tier global law firm
**This position can be remote but candidates must live within commuting distance to Washington, DC office (or NY).
This role is responsible for firm-wide coordination/management of litigation support analysts and team professionals.
Responsibilities: Identifies/supports document review tools and services; along with litigation support technologies. Coordinates/supervises firm-wide staff. Maintains appropriate staffing levels, makes salary recommendations, hires, evaluates, and disciplines staff, and makes termination recommendations with other management. With the LSS Project Managers, assists in the planning, design, implementation and maintenance of in-house and hosted litigation databases, including preparation of estimates. Manages/coordinates the litigation support and eDiscovery service provider relationships. Works with Records and Facilities to ensure adequate physical space and other facilities are available for source code reviews and other case related projects. Monitors costs, productivity, quality and performance of internal support efforts and hosted projects. Maintains current knowledge of the capabilities and pricing of outside service providers for collection, processing, hosting, and production. Participates in the design and delivery of training regarding the use of litigation support technologies for all levels of LSS staff, lawyers and paralegals. Stays current on the rapidly changing technology developments in litigation support. Identifies common case requirements and coordinates the preparation of various standardized procedures, workflows and materials with attention to industry recommended practices. Assigns cases to LSS staff according to case needs and distributes workloads equitably. Builds teams to support large matters.
Position Requirements: Bachelor’s degree is required. Must have at least 5 years of experience in AMLAW 100 litigation support management, or with a litigation support services provider. A minimum of 2 years of supervisory experience in litigation support is required. Strong interpersonal and written communication skills with a strong service orientation is required. Experience in advising on and performing document inventory, deduplication, search, and culling techniques to reduce volume, identify potentially responsive or privileged documents, and reduce costs. Prior experience in case management with ability to navigate vendor relationships on an escalated level. Prior experience supporting multiple document review tools such as Nuix Discover, Concordance or Relativity, including document review workflow tools and technology assisted review. Experience supporting tools for case and transcript management such as CaseMap and Case Notebook or Opus2. Ability to work under pressure and to propose solutions. Prior trial experience ideal. Salary range is $170,000 - $249,000 depending on location and experience level.
*The client is an equal opportunity employer and does not discriminate in any aspect of employment, including hiring, salary, promotion, discipline, termination, and benefits, on the basis of race, color, ethnicity, religion, national origin, gender, gender identity or expression, age, marital status, sexual orientation, family responsibility, disability (including physical handicap), or any other improper criterion.