Administrative Manager

-Qualification:

Bachelor’s degree in business related

Experience: 2+ years in business administration, administrative services, customer service, and marketing

-Language

English (Required)

Mandarin (Required)

Cantonese (Required)

-Job Responsibilities:

Responsible for hiring, training, supervising, or arranging

training of staff

Responsible for incoming phone calls or email inquiries, and

direct to the right person

Schedule and confirm appointments of the clients and their

guardians/parents

Plan, and control budgets for marketing expenses, equipment,

supplies, and maintenance

Responsible for ordering office supplies and maintaining

inventories

Responsible for solving customers’ problems and providing

suitable solutions

Compile data, statistics, and other information for business

analysis purposes

Prepare quarterly and annual reports to the general manager

Schedule classes in each session, keep the clients’ comments,

feedback, recommend levels in the record, and share the reports

with coaches

Prepare, key in, edit, and proofread correspondence, invoices,

presentations, brochures, publications, and related material from

machine dictation and handwritten copy

Responsible for promoting swimming classes on different social

platforms

Constantly follow business regulations and ensure proper

compliance

-Job Requirements:

Supervision of 4-5 people

Advanced computer and technology knowledge of MS Excel, MS

Outlook, MS PowerPoint, and MS Word

Work conditions and physical capabilities to work in a fast-

paced environment, work under pressure, pay attention to detail, and

handle a large workload

Familiar with different social media platforms, including

Tiktok, Xiaohongshu, and Wechat

Excellent interpersonal communication and writing skills

Takes personal responsibility for resolving service issues in a

timely manner

Knowledge of statistics and bookkeeping is an asset