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Data Entry Assistant

Cleveland, OH
January 25, 2023


We are seeking dynamic individuals to join our team as Process Associate. The successful candidates will specialize in managing validations and auditing the orders and agreements. This role would suit driven individuals who would enjoy working as part of a Global team and would like a clear career path ahead of them. Our team members gain Global exposure, paid training, career growth opportunity and unlimited lattes and cappuccinos. Oh, and I almost forgot to mention paid overtime.

Responsibilities may include but are not limited to:

Review and validate documents, processing bills, analysis of data.

Respond to complaints/queries on mail and interact with vendors for order management

Support your team in daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies, and norms of Infosys

Deliver on the new process/approach to meet client and internal goals

Adhere to Service Level Agreement compliance and Process compliance standards

Serve as backup support to others on the on the team

Suggest more efficient ways for processing of work learn new areas for possible future ownership



High School diploma or GED equivalent

6 months of experience in the job description


1 year of previous experience in a similar data entry or administrative role

Proficiency in Microsoft tools such as MS Word, MS Excel, MS PowerPoint, MS Outlook, and other business systems

Analytical and problem-solving skills

Ability to work effectively as part of a team

Ability to provide a strong focus on customer satisfaction

Administration & organizational skills

Written and oral communication skills

Willingness to learn new processes and tasks

Flexible schedule (overtime eligible)