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Tele-Calling Executive

Company:
ORM Pvt ltd
Location:
Delhi, India
Posted:
July 26, 2021

Description:

Customer Care executives interact with customers on behalf of an organization. They provide information about products and services, take orders, respond to customer complaints, and process returns.

Responsibilities

Handling office correspondence

Solving student queries

Manage Inbound / Outbound calls and follow up

Updating information

Always maintain good telephone etiquttes

The role will be responsible for handling queries of students, faculties

Should be flexible to work in 24/ 7

Good written skills and an eye for detail

Strong team player

Extremely organised

Strong communication and inter- personal skills

Requirement

Prior experience of 1 year in customer support will be preferred

Should be flexible to work in 9:30am to 6:30pm or 12 to 9 pm shift

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