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Senior Team Leader

Company:
Visaya KPO
Location:
Makati, Philippines
Posted:
July 25, 2021

Description:

Responsibilities:

- Provide strong, dynamic and value driven leadership that develops, mentors and guides team members to efficiently leverage the value of every output for maximum net reservation revenue to clients.

- Responsible for the administration of annual department budget to attain business goals with operational stability and develop it to achieve a greater success in terms of revenue and productivity.

- Ensures that all Resources may it be People, Technology, Processes etc are redundant for all operational function for business Continuity.

Qualifications:

- Bachelor's degree holder

- Must have 2 years of relevant experience in a BPO setting

- Can handle 2-3 accounts and up to 50 agents

- Above average writing and oral communication skills (American or neutral accent)

- Able to multi task and manage stress effectively

- Proficient in Windows OS, Microsoft Office applications and CRM

- Must be willing to report on site

RECRUITMENT PROCESS:

OVER THE PHONE INTERVIEWS FROM INITIAL UP TO FINAL INTERVIEW

Apply