Network Services Manager - For prominent global law firm in Washington, DC.
**All interviews are remote and position is remote during COVID shutdown.
This position is responsible for leading technology support teams. Candidate will be a hands on manager for user facing and back-end systems, and the primary escalation point person for complex information technology issues that arise.
Responsibilities: Supervise centralized network engineering/administration teams, and junior IT managers in offices firm wide. Manage technology infrastructure projects from planning to implementation. Manage daily activities and facilitate the resolution of technical problems. Research/recommend technological improvements to senior management to improve operational outcomes. Consult with various practice group leaders regarding technology specific to their areas. Ensure the daily operational integrity of all firm wide network services, including: User Services, E-mail, Mobile communications, VPN services, Citrix, Video Conferencing, Voice communications, Operations, Networks, Servers, Backup Systems, Anti-virus, Intrusion Prevention, and Hardware Inventory. Serve as an escalation point for very complex problems. Be a technological visionary.
BS in Computer Science/Information Systems strongly preferred. Cisco CCNP required. Microsoft Certified Systems Engineer required. MWare Certification preferred. Prior success leading medium size teams. Cisco networking software (IOS, NXOS). Cisco ASA 5500 series appliances (9.x and above), with emphasis on WebVPN and IPsec VPN services. Extensive experience with Microsoft Windows Server 2008/2012 is required. Experience with Microsoft SQL Server. Extensive experience with Microsoft IIS. Extensive experience with RSA, VPN, Cisco ASA, HP Systems Insight Manager. Extensive experience with Citrix Presentation Server, Citrix XenApp, Citrix Web Interface is required. Extensive experience with VMWare ESX/ESXi 5.x and above. Extensive experience with virtualized resources in a SAN environment. Familiarity with network backup architectures and procedures. Notable experience with shared storage technologies: Fibre Channel, iSCSI. Experience with Cisco’s Unified Communications portfolio. Professional services experience a must. Law firm environment preferred, but not required. Deep understanding of TCP/IP and associated routing protocols (BGP, OSPF, floating static routes). Must be able to work both independently and on a team. Must be dependable. Must be able to reliably deal with multiple competing priorities. 12+ years of hands on technical experience with a broad array of business computing technologies. The ability to manage medium sized, complex information systems and technical personnel. Excellent verbal, written and interpersonal skills. Proven experience working in a fast paced environment. The ability to remain calm under pressure. Excellent follow through and attention to detail.