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Biki Customer Service Agent

Secure Bike Share Hawaii, LLC
Honolulu, HI
$12.00 - $14.00
April 07, 2021


Secure Bike Share Hawaii, LLC is seeking talented individuals looking to grow and develop the system. Customer Service Agents will be responsible for handling inquiries with customers, assisting customers with purchases and operation of bikes, following-up on cases and reporting to senior management.

Bilingual (English/Japanese) speaker is a plus.

Hours of Operation are between 7 AM - 11 PM daily, work shifts and language skills will be compensated appropriately. To be considered, candidates must be available to work weekends and holidays as well as either open shifts or close shifts. Only middle of the day availability will not be considered.

Qualified candidates will have great communication skills, a positive attitude, and experience in the customer service industry. Availability to work either the opening shift or closing shift is required. Opening shifts start at 7 am, close shifts end at 11:15 pm. Applicants must be available to work Sundays.

Applicants must have access to a home computer with working internet access as currently the position is part work-from-home (remote), part work-from-office.

Applicants not available on Sundays will not be considered.

Japanese/English speaking skills are a plus.

All interviews will be held over web conference.

Secure Bike Share Hawaii, LLC is an Operating Partner of Biki.

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour