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Marketing Services Assistant

Company:
Betterpath Solutions
Location:
Pietermaritzburg, KwaZulu-Natal, South Africa
Posted:
April 07, 2021

Description:

This is a real opportunity to join a leading Organisation within the Marketing Services Team.

Key Responsibilities:

*Answer calls and greet customers ensuring a positive experience for all our customers

*Keep the customer database in good order

*Assist with promotional mailings

*Provide support for the Customer Services and Marketing Services teams when necessary.

*Operate the Company’s switchboard

*Operate the PA system, giving clear and precise instructions to staff.

*Create sample packs and welcome packs.

*Undertake various projects such checking mailing lists by making phone calls to numerous contacts identified on the database

Experience/Knowledge/Skills:

* Experience of working in a customer service environment

* Work experience in Reception and customer-facing telephone role

* A working knowledge of switchboard

* Competent at using email as a method of communication to both customers and colleagues.

* Effective communication skills – both verbal and written

* Well-developed planning and organisational skills

* Accuracy and attention to detail.

* Good standard of IT literacy.

* Good telephone manner

* Organised and methodical approach to tasks whilst maintaining flexible approach to work

This is a popular position with the organisation and will be filled quickly so send me your CV today to: betterpathsolutions@gmail.com

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