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Business Continuity Plan Manager

Global BPO Company
Quezon City, Philippines
April 09, 2021


Salary: Negotiable

Job Description:

The Business Continuity Plan Manager will be accountable to develop, maintain, or implement business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity and disaster recovery procedures.

Duties & Responsibilities:

Develop the local business continuity and disaster recovery strategy needed to sustain a multi-functional organization during potential business disruption incidents or crises

Create and update business continuity plans with the business areas, provide guidance on development of appropriate recovery strategies and track completion in alignment to the program calendar.

Conduct Business impact analysis interviews to gather impact data and dependencies in order to address recovery time objectives.

Provide subject matter expertise to services owners and internal partners to ensure complete coverage of business continuity activities to the scopes under his responsibility.

Develop business continuity testing procedures and coordinate testing of the plans under his scope in partnership with service owners and internal partners.

Review test reports and address any issues or recovery gaps identified during testing.

Conduct awareness and training activities with the business in regard to business continuity and disaster recovery.

Participate in the creation of internal business continuity standards and ensure alignment with the global strategy and regulatory requirements.

Report to senior management and the global business continuity team on business continuity activities, potential risks and preparedness under his supervision.

Develop the necessary crisis management plans in alignment with the global crisis management framework.


Educational Attainment

College Graduate

Min. Work Experience

5 years

Qualification Summary

Must be Graduate of a Bachelor's Degree or the equivalent

With 5+ years of BCP experience working in a global organization in the BPO industry

Must have excellent English communications skills

Willing to work in Commonwealth, Quezon City

Amenable to night shift schedule

Skills Required

Business Continuity Plan

Strategy Management

Communication Skills


HMO Life Insurance

Job Details

Job Location

Commonwealth, Quezon City, Metro Manila, Philippines

Employment Type


Position Level


Work Schedule


Job Category

Management & Operations

Vacancy: 1

About Global BPO Company

We are a U.S. based company, expanding to the Philippines. We have 5,000 U.S. employees and more than 75 years of success. We partner with well-known companies and brand names, and it’s our job to represent our clients through millions of conversations with their U.S.-based customers. They trust us with their customer relationships, and we earn that trust, day-in and day-out.