Sign in

Service Delivery Operations Senior Manager

Company:
Professional Services Company
Location:
Manila, Philippines
Posted:
April 09, 2021

Description:

Type: Full-Time (Direct Hire)

Work Location: Manila

Salary: Negotiable

Job Description

Overall Purpose

-Operational point of translating client requirements into production floor activities

Internal contact for the overall management and productivity of the operation

Responsible for the management of specified Supervisory teams, tracing of overall center efficiency, keeping updated on product and promotion information, providing client Program Management with updates on service provided, and identifying and tracking improvement and value-added opportunities

Responsibilities:

Operational point of translating client requirements into production floor activities

Internal contract for the overall management and productivity of the operation.

Responsible for the management of specified Supervisory teams, tracking of overall center efficiency, keeping updated on product and promotion information, providing client Program Management with updated on service provided, and identifying and tracking improvement and value-added opportunities.

Qualifications:

Educational Attainment

-College Graduate

Min. Work Experience

-4 years

Qualification Summary:

Bachelor's Degree in Business, Sciences, or Arts, preferred background on International Insurance Market

At least 4 - 6 years relevant industry experience in Managerial or Directorial role

Excellent time management and organizational skills, oral/written communication skills, and presentation skills; ability to organize and prioritize projects in a fast-paced, deadline oriented and rapidly changing business environment.

Experience managing functional groups.

Skills Required:

People Management

Operations Management

Benefits:

HMO

Life Insurance

Job Details

Employment Type

Full-Time

Position Level

Executive

Work Schedule

Amenable to Any Shift

Job Category

Management & Operations

Vacancy: 1

About Professional Services Company

A multinational professional services company that provides technology, business, and management consulting services specializing in strategy, operations, technology, digital, and consultation. They service clients from all over the world and have offices located globally, with the Philippine branch comprising of about 50,000 employees

Apply