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Associate Director/Director, Business Operations

Fort Washington, PA
February 23, 2021


Exciting career opportunity to join our Business Operations team and work with senior managers on company and client business strategies, processes, and operations including proposals, agreements and contracts. Key duties include, but are not limited to, the following:

Assist the VP of Operations to develop business processes and strategy and in coordinating the preparation of large client proposals (RFI/RFP) to ensure meeting the required timeline.

Lead and coordinate RFI/RFP response and proposal preparation and contract finalization, in terms assignment, resource, and timelines.

Lead and develop proposal and contract summary reports and charts from CRM system and ERP system to support contract, finance, project management, business development, and management team

Analyze and provide proposal and contract summary regularly for senior management team, financial and business development team.

Review high risk terms in the agreements and make recommendations for risk mitigation.

Communicate and negotiate with clients as needed

Manage proposal and contract team

Work with Operations team as needed

Required Skills and Abilities:

Highly proficient in MS Word (including advanced editing), Outlook, PowerPoint, Excel (including advanced skills in pivot table), and Microsoft Windows functionality.

Excellent interpersonal, written and verbal communication skills; ability to work in a team, to prioritize, focus, interface and communicate with all levels of the organization as well as clients.

A problem-solver and decision-maker who is able to work in a fast-paced and deadline driven environment.

Strong analytical skills supporting business decisions.

Excellent leadership and managerial skills.

Ability to be discreet and handle confidential information.


Bachelor’s degree in business or related field is required. Advanced degree is preferred.

At least 5 years of relevant work experience in business operations, finance, or procurement, managing agreements and contracts

2-3 year managerial experience is preferred

Experience in Biomedical, pharmaceutical, or a CRO experience is a plus.