Customer Care Manager

• A proven track record of improving the capability of operational processes and relating qualifications such as six sigma green belt or above

• Ability to work independently, be proactive and show initiative in a flexible work environment

A minimum of 5-7 years experience in the financial services industry A minimum of 5-7 years in a people management role

• Call centre/BPO experience would be an advantage including managing a team handling customer interactions

• Highly proficient in both verbal and written English

• A college degree in a relevant subject is strongly preferred

Job Types: Full-time, Temporary, Permanent

Salary: Php120,000.00 - Php180,000.00 per month