Lead Engineer (VOIP/IVR/SIP testing)
We are looking for a results-driven Software Tester to be responsible for designing and running tests on Genesys software. The Software Tester will conduct tests, analyze the results, and report observations.
We are looking for a QA Tester to assess software quality through manual and automated testing. If you are also competent in executing test cases and are passionate about quality, we d like to meet you.
Reviewing software requirements and preparing test scenarios.
Execute all levels of testing (System, Integration, Regression, Load and Performance testing).
Detect, raise and track software defects and inconsistencies.
Preparing reports on all aspects related to the software testing carried out and reporting to the development team.
Collaborate closely with other team members and departments.
Design and develop automation scripts when needed.
Provide support and documentation.
Participate in internal calls related to support issues.
Develop and Maintaining CI/CD pipelines
BE or BS in Computer Science or Engineering, or related technical fields
6+ years in Software Quality Assurance role.
Operating systems: Windows and Linux (CentOS preferred)
TCP/IP, Networking, Wireshark, Perfmon
Knowledge and relevant experience in VOIP including SIP, SDP and RTP
Ability to interpret and trace through SIP call flows
Knowledge of SIP system components (media gateways, proxies, etc.)
Knowledge and relevant experience in Docker, Kubernetes, Helm Charts.
Knowledge of Zabbix, Grafana, Kibana, Prometheus
Experience in Cloud platforms such as AWS, AZURE
Experience in load and performance testing.
Experience in automation and scripting languages such as shell/Perl/Python
Knowledge of CI/CD pipeline
Strong analytical and troubleshooting skills with attention to detail.
Good communication skills (written and oral).