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Inside Sales Representative - 651597

Emerald Resource Group
Broadview Heights, OH
February 16, 2021


Inside Sales Representative

Location: Cleveland, OH

Must be a US Citizen to be considered due ITAR/DFAR. No

relocation allowance available.

Requirements of the Sales Representative:

* An inside sales position responsible for sales of a Software

as a Service (SAS) model software and selling motion to assigned


* Deliver company value proposition via phone, email, and fax

on a daily basis.

* Additional focus on reactivating inactive customers and

recruiting new customers in assigned territory.

* Manage retention and growth of assigned accounts utilizing

company initiatives, programs, and resources.

* Primary contact for assigned customer accounts.

* Provide value in every aspect of the customer experience.

* Provide pricing and product information to customers.

* Place, monitor, and ensure timely shipment of customer


* Maintain CRM system for each customer contact and activity.

* Resolve related quote, order, and invoice issues.

* Manage, develop, and grow assigned accounts through regular


* Manage, develop, and nurture strategic customer


* Identify and recruit new customers.

* Introduce new products and services to assigned accounts.

* Complete assigned activities from the Galley Management


* Partner with field sales resources and management to support

territory objectives.

* Complete targeted sales campaigns assigned by management.

* Report customer and market developments to Field sales

partners and management.

* Complete, maintain product training and certification.

* Keep abreast of product, service, and industry developments.

* Organize, maintain customer and company information.

Qualifications of the Sales Representative:

* Outbound and inbound phone, emailing selling skills.

* phone, and web-based system proficiency.

* MS Office application experience.

* Complex problem-solving and decision-making skills.

* Demonstrated excellence in verbal and written business

communication skills.

* Demonstrated excellence in servicing customers and

developing strategic relationships via the phone.

* Demonstrate ability to learn product information and transfer

knowledge to customers.

* 1-3 years direct customer selling experience from an

inside/phone perspective.

* College degree (preferred) or equivalent work experience.

Benefits of the Sales Representative

-Work Remotely

-Casual Dress




-Free Lunch on Friday

-Flexible Start Times

-Performance Bonus Opportunities

-Generous Time off for Holidays

-Personal MSDN Subscription

-Private Indoor Swimming Pool

-Private Indoor Basketball Court

-Private Indoor Workout Facility

For more information, send your resume to and contact

Lorna Schmidt

Sr. Search Consultant - Marketing Specialist