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BPO Customer Care Executive -Outbound Calling Process in votiko @surat

Company:
Votiko Solutions Private Limited
Location:
Surat, Gujarat, India
Salary:
13000-35000
Posted:
January 13, 2021

Description:

Job Responsibilities

•A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.

•The only aim is to ensure customer satisfaction by fulfilling their requirements.

•Should be confident in troubleshooting any such emerging queries and maintaining high standards.

•Develops a strong relationship with their customers and generates trust with an open and interactive communication.

•Acquire and validate information and providing it to the customers with full efficiency.

•Document or maintain records of each and every interactions with the customers for future evaluation.

•Setting up customer accounts and provide relevant information to them.

•Follow the procedure, guidelines provided and implement it while troubleshooting queries.

Skills Required

•Should be excellent with their communication skills

•Should have the ability to interact with foreign clients.

•Should also have strong presentation skills.

•Strong analytical skills and be able to manage time effectively.

•Should be able to multi-task.

•This job strong demands for good interpersonal and problem-solving skills.

•Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot.

Benefits

•Incentives on target Achievement

•5 Working Days (Sat-Sun Off)

•Salary: 13,000 to - 35,000.00 /month

•Website: - www.votiko.com

If the above requirements suit your interest, please call us on +91 8511539085

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