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Dispatcher

Company:
Innovative Logistics Group, LLC
Location:
Atlanta, GA
Posted:
January 12, 2021

Description:

Job Overview:

We are currently seeking a reliable Dispatcher who will serve as the first point of contact and communication for incoming calls. You will be responsible for receiving requests, transmitting messages, and tracking vehicles during their routes.

The information you share must be clear and easily understood to ensure drivers know where they are going and what to expect when they arrive. Has to be familiar with how to use load boards, complete Carrier broker agreements, very prompt & fast, communicate with drivers and brokers in a timely manner. One who has the ability to multi task and bid on loads quickly. You must be able to take appropriate action with little supervision.

Dispatcher Duties and Responsibilities:

*Receive and record information for all calls

*Address problems and make requests by communicating with the necessary parties or providing solutions

*Receive calls about deliveries and dispatch orders for products

*Multitask and prioritize calls according to their urgency

*Monitor delivery progress and assure timely assistance

*Providing drivers with vital information about orders, traffic, obstacles, and requirements

*Dispatcher Requirements and Qualifications

Qualifications:

*High school diploma or equivalent

*1+ years of experience as a dispatcher or similar position

*Rapid and accurate typing with experience in data entry

*Outstanding organizational skills and multitasking abilities

*Active listener with exceptional communication skills

*Able to work under pressure

Great advantage if you have the following:

*Can speak Spanish (Looking to add 2 or 3 Bilingual Dispatchers)

*Experience with dispatching Box Trucks

*Experience with dispatching multiple types of equipments

*Background in customer service

Apply