1.Advises present or prospective customers by answering incoming calls on a daily basis; operating
telephone equipment, automatic dialling systems, and other telecommunications technologies
2.Influences customers to buy or retain Courses or service by following a prepared script to give
course reference information.
3.Documents transactions by completing forms and record logs.
4.Maintains database by entering, verifying, and backing up data.
5.Maintains operations by following policies and procedures; reporting needed changes.
6.Maintains quality service by following organization standards.
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