TECHNICAL SERVICES MANAGER for a poultry research company engaged in the development, production, and sale of broiler breeding stock.
Technical Services Manager
Locations: (Farm) Tanay, Rizal/ (Office) Congressional Ave., Quezon City
Reports To: General Manager
Salary: 100 - 130,000
This position is responsible for providing our customers and end-users with product and technical support.
Persuades: Using compelling arguments to gain the support and commitment of others.
Drive Results: Consistently achieving results even under tough circumstances.
Situational Adaptability: Adapting approach and demeanor in real-time to match the shifting demands of different situations.
Resourcefulness: Securing & deploying resources effectively & efficiently.
Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
Essential Duties and Responsibilities:
Communicates with customers to help them understand how to rear and manage product correctly.
Communicates with production, sales, and marketing (regional) regarding field problems.
Develops and maintains customer profiles detailing programs and results obtained.
Compiles and evaluates new techniques and management programs for Grandparent, parent, and broiler stock and summarizes subsequent effects on overall performance.
Teaches customer personnel the company's recommended management programs for rearing pullets and bring hens into production.
Travels throughout assigned territory to call on regular and prospective customers to solicit orders and perform technical service.
Displays and demonstrates performance data on the products, using marketing materials, and emphasizes salable features.
Provides technical service support for the initial receipt and training of growers during the life of the flocks.
Nurtures new parent business with ongoing technical support.
Coordinates response to customer complaints and/or problems.
Prepares reports of business transactions and keeps expense accounts
Assists other departments (i.e. marketing and production) within the organization to prepare localized manuals and technical publications; distributing these to the customer base.
Provides field performance to direct product research and development.
Analyzes and controls expenditures to conform to budgetary requirements.
Collects information on flock progress and completed flocks
Represents the company at trade association meetings to promote the product
Graduate of Bachelor's degree, preferably veterinary medicine.
Male or female. Single or married.
With at least 5 years’ experience in the same industry and in the same capacity. (Farm Technical Services)
Experience in Poultry Breeder Industry
Self-confident, committed, enthusiastic, and works well under pressure.