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Manager/Assoc Director, Business Insights and Commercial Strategy

Syneos Health
North, SC
November 10, 2020


Manager/Assoc. Director, Business Insights and Commercial Strategy – New York City or Somerset, NJ

You’re driven, resourceful, and above all else – remarkably smart.

You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn’t cut it – you’ve got a deep-seated desire to learn more, do more and be more. For you, the sweetest success is shared success and you’re known for your good nature. You’ll fit right in at Syneos Health where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialized. Created through the merger of two industry leading companies - INC Research and inVentiv Health - we bring together more than 24,000 clinical and commercial minds to create better, smarter, faster ways to get biopharmaceutical therapies to patients. Teaming with some of the most talented professionals in the industry, you'll gain exposure and work in a dynamic environment where you'll be supported with comprehensive resources including emerging technologies, data, science and knowledge sharing. Grow your career with a global company committed to shortening the distance from lab to life.

Here, there’s no shortage of challenging work, learning and opportunities. Because we offer many services to varied clients, our knowledgeable professionals gain experience across a large section of the industry. Our client roster consists of more than 550 healthcare organizations including all 20 of the largest global biopharmaceutical companies.

In direct partnership with the Commercial Solutions Business Development team and the Commercial Solutions Leadership Team, this role will work to identify and analyze market trends, develop research/insights/solutions that address client problems and help win new business for Syneos Health, and support the broader strategic efforts of Commercial Solutions and Syneos Health Inc through development and execution of new business strategies. The role requires working closely with many groups and individuals across the enterprise – including senior executive leadership -- and provides a broad exposure to the strategic and operational opportunities facing the leading pharmaceutical companies and Syneos Health. Finally, this role will work on Commercial Leadership strategic initiatives and operational outputs to help inform leadership on division wide activity, performance, operations, strategies, etc.

This is both a strategic and analytical role that reports to the Director, Business Insights and Market Development.

As a key foundation for the Contract Commercial Organization, this position will:

Provide ongoing consultative support to the Commercial Solutions Business Development function by analytically enabling efforts to identify opportunities and build partnerships with key client organizations that drive revenue growth for Syneos Health.

Collaborate with the Syneos Health analytical community to research targeted companies and help guide potential Syneos Health BD opportunities.

Develop succinct cogent overviews of therapeutic areas, product promotional strategies, pharmaceutical company challenges/opportunities, as well as impacts of operating environment trends, competitor strategies, and current events

Coordinate and manage strategic account planning process and periodic reviews; assist in the development of annual BD business plans for targeted key client organizations.

Research, plan and facilitate/lead market development and customer engagement opportunities.

Support the development and execution of Commercial Solutions strategic initiatives, including supporting the strategic operating plan process, building business cases for investments and new business opportunities, and identifying, analyzing, and supporting creative solutions to key business challenges.

Leverage business reporting tools to provide insights and recommendations.

Use primary and secondary market research data, business insights, CI tools, information gathered from Syneos Health subject matter experts, previous enterprise experience and external data sources to develop value-creating solutions designed to address client needs, and thereby win and maintain business for Syneos Health

Support proposal and pitch deck development for business development executives and leadership.

Facilitate knowledge sharing and integration across Commercial and its Business Development functions, including providing navigation to information and sources of expertise useful for advancing sales success.

Respond to ad hoc information/analytic requests from the Commercial Division and Corporate leadership and enablement functions.

Work within a matrixed organization to work on special projects that support Commercial Division business development activities and the Commercial Leadership Team.


3--5 years professional business experience required in one of the following: solutions-oriented secondary market research, analytics, consulting or business development within the pharmaceutical/biotech industry.

Bachelor's degree preferably in Business, Marketing or Life Sciences. Master's or other advanced degree preferred.

Analytical, solutions development, and structured problem solving experience is required, preferably within the context of internal or external consulting/advisory support.

Significant experience motivating/leading/working with indirect project teams to solve tactical/strategic problems for internal and/or external clients required.

Consultative/client services experience strongly preferred.

Competitive intelligence analysis experience a plus.

Ability to multi-task and support multiple priorities equally well.

Strong influencing skills with a tactful approach.

Strong verbal and written communications skills required.

Excellent quantitative skills, the ability to think critically, and ability to structure problems so they can be solved.

Ability to extrapolate and succinctly summarize and explain highly technical or complex issues to a high-level management audience.

Intuitive and self-directed with the ability to work independently, as well as with groups.


Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.

Schedule: Full-time

Travel: Yes, 25 % of the Time