Work with the Development head, Development Manager and team to identify the requirements for content development and to implement necessary technical changes to support consortium projects.
Assists with project related assessments, accrediting reports and execution of professional development activities
Responsible for the technical side of implementation.
Responsible for testing products as they are developed.
Analyzes data and completes reports associated with the grant in a timely manner
Maintains the hosted Blackboard Learn system to support online learning.
Integrates (plans, tests, and implements) new technologies, including Blackboard Learn updates and third-party products and building blocks through the development of test cases and benchmarks to ensure proper functionality.
Works with Help Support staff to serve as an escalation contact for support issues, including interactions with Blackboard Learn and other vendor support services.
Monitors system usage and generates reports for institutional assessment and data-driven decision making.
Provides knowledge transfer of Blackboard Learn skills to instill current and future support.
Investigates new technologies and software as part of the process of recommending improvements to various systems and applications.
Updates job knowledge by tracking emerging technologies.
Responsible for OFF-SHORE and ON-SITE TEAM. Travel to ON-SITE office frequently and manage both team.
Designing of course interface
Plan training to employees and Onboard new hires to their role and ensure timely readiness
Maintain Skill Database of the team
Achieving the timeline and Maintain the proper work flow
Maintain project documentation and course folders