The Project Coordinator role will be pivotal in ensuring that our clients are satisfied. Ready Set offers Bandwidth Expander (BX) services to our clients where clients provide detailed tasks to be performed by Ready Set editors and designers.
The role reports to the COO and is responsible for achieving the following key results:
Continually monitor client requests on their project management board (Asana, Monday, Trello, etc.). Review and clarify requests as necessary.
Ensure that client is not exceeding their maximum number of concurrent tasks
Copy client requests to Ready Set’s Asana board with appropriate Owner, Priority and Due Dates
Update Ready Set and Client boards with comments and current status of the request
Review deliverables prior to sharing with client to ensure they will meet client expectations
Deliver approved deliverables to storage folders using specific instructions from client
Reach out to appropriate Creative Director when uncertain about a design implementation Escalate any client related issues to the Account Manager
Detail oriented – you pay attention to details and are comfortable making sure things are just right.
Process oriented and organized – winging it drives you crazy. You strive to have repeatable and streamlined ways to get things done.
Reliable – you deliver on time and can be counted on.
Good communicator – you listen carefully and excel at written communication. You are comfortable interacting with multiple people at once.
Self-motivated – you don’t need pep talks. You just need to understand what’s needed.
Team-focused – you want to win and understand that can’t happen without others.
Kind – you care about others feelings and do your best to be constructive.
Judgement – you seek ways to feel more confident about your choices when ensure.
Coachable and humble – you take feedback well and grow from it.
2 years of project management experience
Experience working with project management tools such as Asana
Working with and moving large data files using tools like Google Drive, Dropbox, etc.
Understanding of design a plus
Must be willing to work any shift schedule
Temporary Work-from-home setup