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Customer Support

Company:
Prosperna
Location:
Muntinlupa, Philippines
Posted:
February 21, 2021

Description:

Responding to customer support queries in a timely and accurate manner.

Identifying customer needs and helping customers use specific features.

Analyzing and reporting on product functionality concerns.

Recommending solutions and guiding product users through features and functionalities.

Monitor customer concerns on social media and reach out to provide assistance.

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