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Advertiser Account Manager

Company:
Seekers Malaysia Recruitment Agency
Location:
Kuala Lumpur, Malaysia
Salary:
RM4000-5500
Posted:
October 14, 2020

Description:

*MUST HAVE*

-At least 3 years proven account management experience in digital marketing industry or media buying agencies

-Good understanding of the whole affiliate and digital marketing

-Demonstrated ability to communicate, present and influence credibly and effectively at all necessary levels of the organization

-Experience in delivering B-to-B and client-focused solutions

*OTHERS/ADVANTAGES*

-Ability to manage multiple projects at a time while paying strict attention to detail

-Excellent listening, negotiation and presentation skills

-Excellent verbal and written English communications skills

-Ability to prioritize among competing tasks

-Excellent time and project management skills. You are always looking to improve inefficient processes

-Good at Microsoft Office Suite and Google Apps

-BA/BS degree in Business Administration, Sales or relevant field

-Knowledge of affiliate platforms and programmes

-Self-motivated and able to thrive in a results-driven environment

-Natural relationship builder with integrity, reliability and maturity

*RESPONSIBILITIES*

-The primary job of account manager centers on seeking new sales opportunities, and creating long-term, trusting relationships with the existing customers.

-Serve as the lead point of contact for all customer account management matters

-Acquire new sales opportunities and maintain strong, long-lasting client relationships

-Help customers through email, phone, online presentations, screen-share and in person meetings

-Negotiate contracts and close agreements to maximize profits

-Ensure the timely and successful delivery of our solutions according to customer needs and objectives

-Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

-Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

-Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

-Prepare reports on account status

-Assist with challenging client requests or issue escalations as needed

-Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks

-Enhance reputation of organization by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

-Liaise between the customer and internal teams

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