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Front office manager

mangostin consulting
Lagos, Nigeria
January 06, 2021


Keep front desk clean, tidy and supplied with all the necessary supplies

Greet, communicate with and welcome guests

Keep the office in order

Answer all the customers' questions and address their complaints

Answer all incoming calls and redirect them or keep messages

Receive letters, packages and send them to appropriate destination

Prepare and manage outgoing mail

Check, sort and forward emails

Monitor office supplies

Place supply orders when necessary

Monitor and update records and files

Monitor and log office expenses and costs

Front Office Manager requirements and qualifications

1 year of experience as Front Office Manager or similar role

Knowledge of office machines (e.g. fax, printer etc.)

Knowledge of office management and basic bookkeeping

Excellent knowledge of MS Office (especially Excel and Word)

Sense of ownership and pride in your performance and its impact on company’s success

Critical thinker and problem-solving skills

Team player

Good time-management skills

Great interpersonal and communication skills


High School diploma; additional qualifications will be a plus