Sales cum Call Center Agent

We are currently seeking experienced and energetic Sales Call Center Agents to join our growing operations.

The successful candidate will undertake the following (included but not limited to):

· Place, receive and route a high volume of local or international calls and direct calls and respond to inquiries

· Establish and maintain a good relationship with the customers

· Manage all types of inquiries within your capacity

· Update the internal/external contact lists on regular basis

· Promote the company packages and services

· Meet monthly sales targets by promoting sales and assisting customers with queries relating to the sale of items

· Provide back-up data as needed

· Arrange amenities as needed

· Arrange "callbacks" to protect boss’s time

· Provide back-up materials for callbacks

· Arrange the rooms for the teachers and students

· With relevant experience in "Sales" and able to meet "sales target"

· Suggests and contributes in policy & procedure making for the improvement of the Customer Service Department.

· Support in the development of the existing system to ensure upmost customer satisfaction.