We are currently seeking experienced and energetic Sales Call Center Agents to join our growing operations.
The successful candidate will undertake the following (included but not limited to):
· Place, receive and route a high volume of local or international calls and direct calls and respond to inquiries
· Establish and maintain a good relationship with the customers
· Manage all types of inquiries within your capacity
· Update the internal/external contact lists on regular basis
· Promote the company packages and services
· Meet monthly sales targets by promoting sales and assisting customers with queries relating to the sale of items
· Provide back-up data as needed
· Arrange amenities as needed
· Arrange "callbacks" to protect boss’s time
· Provide back-up materials for callbacks
· Arrange the rooms for the teachers and students
· With relevant experience in "Sales" and able to meet "sales target"
· Suggests and contributes in policy & procedure making for the improvement of the Customer Service Department.
· Support in the development of the existing system to ensure upmost customer satisfaction.