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Customer Service Call Center - (Chat & Voice) Tyler, Texas rec

ESR Healthcare
Tyler, TX
January 11, 2021

Posted By Premium Recruiter


Customer Service Call Center - (Chat & Voice) Tyler, Texas rec- Multiple TX Locations

#REC10020471 Job score: A Updated: Within 24 hours


JOB TYPE: Contract

LOCATION: Tyler, Texas, United States, 75703



EDUCATION: High School

EXPERIENCE: <2 years


RELOCATION ASSISTANCE: No - Local candidates only

WORK ELIGIBILITY: Green Card, US Citizen


DATE UPDATED: Within 24 hours

DATE POSTED: Oct 05, 2020

CANDIDATE PAY RANGE: $11.74 /hr to $11.75 /hr

RECRUITER COMMISSION: $67.21 /month to $67.21 /month



Customer Service - Call Center (Chat - Voice - Social Media)

In order to submit a candidate to this position they MUST live locally to one of the following locations:

Houston, TX

Forth Worth, TX

Tyler, TX

Waco, TX

Denison, TX

Aubry, TX

Denton, TX (15 miles from city center)

Krum, TX

Sangar, TX

Temple, TX

Wichita Falls, TX

Ennis, TX

Waxahachie, TX

Terrell, TX is looking to hire Call Center Representatives for a key client growing and expanding their team. All work and training will be done remotely from your home. We will ship equipment to your house to help you get set up for success! You will work for a company that is redefining the way companies interact with consumers. Their technology helps companies create a personalized, predictive, and effortless customer experience across all channels. Their customers are some of the worlds largest and most recognizable brands and they assist several hundred million visitors annually, through more than 1.5 billion conversations, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.

Whats in it for me?

Proven opportunity for growth (we do not hire any leadership from outside)

Flexible schedules across many times of day, afternoon, evening and nights

Great rewards and recognition

Culturally diverse and engaging environment

Monthly team building activities

Great location and fantastic workspace

No collection calls!

What experience do I need?

Six months or more of customer service experience

Great attitude and willingness to learn

Dependable with reliable transportation

Good communication skills

Solid computer/social media skills

Ability to maintain a positive, empathetic and professional attitude toward customers

Great problem-solving skills and the desire to help customers

Ability to do simple math problems

Multitasking capabilities

Typing - Data Entry - 35+ WPM

High School Diploma or equivalent

What will I make?

$11.75/hr. Keep in mind the opportunity to truly build a career!

What is the process?


Interview and Test

Pre-Employment Screening (You will need to pass a drug screen and background check going back 10 years - misdemeanors are okay)



Recruiters receive contract commission payments once per month. Payment is processed after work for each contractor is verified at the end of the month. The commission is paid out on the first pay period of the following month. Depending on when your candidate starts, the first payment may take 4 to 6 weeks to receive.


You will be required to answer the following questions when submitting a candidate to this job

Is this candidate local to one of the locations listed in the job description? This is REQUIRED by the client for this position. They will be working from home, but MUST be in that area, please do not submit to this job if they don't. Thanks!

REQUIRED: Please provide phone number and email address! Jessica White from will be calling the candidate directly to get candidate scheduled for info session and set up hiring assessment!

Can you pass a 10 year criminal background check?*

Can you pass a urinalysis drug screen?

Do you have a highschool diploma or GED?

Do you have 6+ months of Customer Service experience?*

What type of customer service experience? Please select all that apply.

At what pay rate would you need to be in order to consider this opportunity?

Can you start this Friday 12/11?

About what is the speed of your home internet connection? If you don't know please check by clicking the following link and testing it out - must be at least 50mbps:

Do you have a dedicated, uninterrupted space to work from at home?*

Do you have an app enabled smartphone with internet connection?*

Are you bilingual in English and Spanish? (Not required)

Have you served in the military?*