German Customer Support (native)

Brainrocket is growing tremendously and we continue to conquer new countries! Now we're looking for a German Customer Support (native) to join our team and make his own contribution to our products.

Main duties and responsibilities:

Communication with customers through online-chats, e-mails

Maintain prompt and empathetic attitude towards customers

Acknowledge and resolve customers’ complaints

Knowing our products inside and out so you can answer the questions

Ensure the satisfaction of the customer and provide professional support for customers

Experience and qualifications:

Excellent written and verbal German and English skills

Analytical skills

Ability to work in a multitasking environment

Experience working with customer support would be a plus.

What we offer:

Working in a dynamic European company

Flexible work hours

The ability of career and professional growth within the company

Corporate events, teambuilding, Friday pizza

The young and friendly team