Note: Work from home. Open to local Malaysians only
-Min Diploma discipline with strong emphasis on mathematical and analytical skills
-At least 3 years working experience in CRM related (beauty industry)environment essential for Senior Account Managers
-Data-related analytical skills and experience in email marketing and email campaign management
-Account Management with strong exposure to web-related projects
-Must be very comfortable with MS Excel Excellent presentation and client account management skills are an advantage
-Natural leadership skills, outgoing, confident, energetic & motivated
-Hands on individual with the ability to work under pressure & meet deadlines
-Process-oriented, shows initiative, has an eye for detail and has some previous experience in a supervisory role
-Able to work independently and yet be a strong team player
-To provide strong CRM-related strategies to clients (Retail-FMCG) with emphasis on retaining and growing clientsâ customer base through the use of analytical data that supports the clientsâ marketing focus.
-To develop and grow the relationship with existing key accounts in Customer Retention & Loyalty by managing the clientâ s marketing needs related to CRM.
-Manage the client brief, articulate, map out & document their requirements for internal discussion & planning and implementation.
-Directly responsible for the delivery of projects while working with the team in support.
-Drive the implementation and delivery of clientsâ CRM projects and requirements. Monitoring of CRM campaigns to track effectiveness.
-Assist the CRM & Business Director to manage team members under direct supervision according to key accounts supported