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Customer Sales Assistant

Company:
Paramount Human Resource
Location:
Cebu City, Cebu, Philippines
Posted:
February 16, 2021

Description:

- Maintaining a positive, empathetic and professional attitude toward

customers at all times.

- Responding promptly to customer inquiries.

- Communicating with customers through various channels.

- Acknowledging and resolving customer complaints.

- Knowing our products inside and out so that you can answer questions.

- Processing orders, forms, applications, and requests.

- Keeping records of customer interactions, transactions, comments and

complaints.

- Communicating and coordinating with colleagues as necessary.

- Providing feedback on the efficiency of the customer service process.

- Managing a team of junior customer service representatives.

- Ensure customer satisfaction and provide professional customer support.

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