Sign in

Loss mitigation specialist

Global Channel Management, Inc.
Jacksonville, FL
June 30, 2020

Posted By Premium Recruiter


Loss mitigation specialist needs 1+ years loss mitigation experience

Loss mitigation specialist requires:

2 years customer service and/or collections experience

must pass Credit Check

1 years in a financial environment

Knowledge of various mortgage servicing investor/insurer guidelines

Working knowledge of the Black Knight MSP/Director system

Ability to handle multiple tasks while maintaining a high level of service

Capable of tailoring communication to each unique situation. Active listener and good with probing to clarify any ambiguity

Loss mitigation specialist duties:

Discusses and proposes various workout options with the clients.

• Completes proper documentation of the workstation.

• Monitors and follows-up on repayment plans.

• Completes proper closure of workouts on the workstation.

• Ensures all investor/insurer guidelines are met.

• Takes ownership in problem resolution.