Review and evaluate requests from engineers, managers, and technicians for system modifications.
Estimate costs for system or component implementation and operation.
Prepare system activity and performance reports.
Supervise maintenance of telecommunications equipment.
Keep abreast of changes in industry practices and emerging telecommunications technology by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
Develop, maintain, or implement telecommunications disaster recovery plans to ensure business continuity.
Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems.
Provide user support by diagnosing network and device problems and implementing technical or procedural solutions.