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10th and 12th pass Fresher for Flipkart

Company:
Flipkart
Location:
New Delhi, Delhi, India
Salary:
12000
Posted:
November 02, 2019

Description:

Dear Candidate,

Greetings for the day!

We are hiring for Customer Service

Roles and Responsibilities:

Genpact Mega Walk in Drive for Customer Service from 4th to 10thNovember

Work Location: Delhi/NCR

Inviting applications for the role ofPA, Customer Service

Contact Person:Varsha :9999305209

Interview timings- 9am to 2pm

Interview location:Delhi

Shifts: 24*7

please mention Hr. Ajay on top of the resume and directly walk-in at the venue.

Responsibilities

Respond to customer queries and customers concern

Provide support for data collection to enable Recovery of the account for end user.

Maintain a deep understanding of client process and policies

Reproduce customer issues and escalate product bugs

Provide excellent customer service to our customers

You should be responsible to exhibit capacity for critical thinking and analysis.

Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Qualifications we seek in you

Minimum qualifications

Graduate (Except B.tech )

Freshers are eligible

Preferred qualifications

Previous experience in a customer service role chat/email/voice

Effective probing skills and analyzing / understanding skills

Analytical skills with customer centric approach

Excellent proficiency with written English and with neutral English accent

You should be able to work on a flexible schedule (including weekend shift)

Documents to be carried:

2 UPDATED COPIES OF RESUME

ORIGINAL AADHAR And PAN CARD IS MANDATORY

2 XEROX COPIES OF ID PROOF

2 PASSPORT SIZE PHOTOGRAPHS

LAST 3 MONTHS PAY SLIPS ( IF ANY )