Sign in

TEAM LEADER - Local Account Dayshift Ortigas

Company:
Transec BPO
Location:
Pasig, Pasig, Philippines
Salary:
18000-23000
Posted:
November 05, 2019

Description:

WHY APPLY FOR THIS ROLE

Represent one of the top leading brands in PH

Day shift & local account

Fixed Dayshift and weekends off

Manage a small tight-knit team (4 agents only)

Office is at One Corporate Centre, Ortigas

ACCOUNT: Top leading brand in PH that manufactures home and living products. Calls are usually about product information, price inquiries, and order follow-ups.

JOB OBJECTIVE

In this role, you will provide leadership, coaching, support, and guidance to a team of Customer Service Associates in exceeding performance metrics.

QUALIFICATIONS

+ Preferably a bachelor's degree graduate

+ With 1-year experience in BPO as a Supervisor or equivalent role (preferably from Local Account)

+ Experience as Assistant TL / SME / QA can be considered

+ Experienced in using MS Excel

Please send your updated resume to to apply!