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Service Desk Architect UAE

Company:
Confidential
Location:
Dubai, Emirate of Dubai, United Arab Emirates
Posted:
November 04, 2019

Description:

Urgently looking for Service Desk Architect for AbuDhabi location who can join immediately. Who has experience as below:-

Managed IT Service Desk Operation and around 10 – 15 Years Overall IT Experience

• Experience of IT Service Desk various Operating Models Implementation Ex: Catch & Dispatch, FCR & Hybrid

• Automation & SIP Implementation Knowledge in IT SD Domain

• Experience of various IT Service Desk related KPI’s & SLA’s Deliverables

• Handled Merger / Integration of IT Service Desk would be added advantage