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Customer Service Supervisor

Company:
Zytek Medsearch
Location:
Seattle, WA
Salary:
DOE
Posted:
November 04, 2019

Description:

Title: Customer Service Supervisor

Location: Seattle, WA

Relocation Assistance: No

The Customer Service Supervisor will provide a high level of customer care inside and outside of the organization. The primary duties will include: Customer relations, problem resolution, admin support, order processing, product knowledge.

• Meets the needs of internal and external customers.

• Partners with operations and sales in the tracking of orders placed and any special product or order requests.

• Demonstrates initiative in superior customer care through research and responsiveness when requested information is not readily available.

• Demonstrates a thorough understanding and effective performance of customer service policies and procedures.

• Processes a high volume of customer orders and change notices in an accurate and timely manner.

• Performs administrative duties such as data entry, word processing, filing, copying and other general office organization and housekeeping duties.

Requirements:

• High School diploma, some college preferred

• 2+ years customer service experience, building materials industry preferred

• Supervisory experience preferred

• Ability to work in a fast paced environment

• Excellent communication and follow up skills

Thank you for your interest in the Customer Service Supervisor position. Applicants that meet the clients’ qualifications will be contacted; all other candidates will be retained for future opportunities.